Frequently Asked Questions
Everything you need to know about your Mont Adventure Equipment experience
What is the standard delivery timeframe for orders?
We offer express and standard shipping options. Standard delivery typically takes 3-7 business days within Australia, while international orders may take 10-21 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our online returns portal to generate a shipping label and send your gear back for an exchange or a full refund.
Are Mont products covered by a warranty?
Yes, all Mont Adventure Equipment is covered by a limited lifetime warranty against manufacturing defects in materials and workmanship. This excludes normal wear and tear or damage caused by improper care.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and interest-free installments via Afterpay.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself according to our instructions to find the most accurate fit for our technical outdoor apparel.
Do you offer international shipping?
Absolutely. Mont ships to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.